Go PK Resources Refund Policy

At Go PK Resources, we are committed to providing high-quality IT outsourcing solutions to cater to your business needs. Our refund policy ensures transparency and fairness in our engagements.

This policy applies to all customers who have purchased our services through our website or other authorized platforms.

1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

• Service Not Delivered: If the agreed-upon service was not delivered due to an error on our part.
• Subscription Cancellation: For prepaid subscription plans, cancellations made in accordance with your agreement’s terms may still be subject to charges for services rendered up until the cancellation request.

2. Non-Refundable Services

Refunds will not be issued for the following:

• If the service has already been rendered and delivered per the agreed scope.
• If the issue arises due to inaccurate, incomplete, or misleading information provided by the customer.
• Refund requests will not be accepted if services are not canceled within the agreed-upon timeframes.
• No refunds will be issued if the customer has violated or misused the Terms of Service or the platform.

3. Refund Request Process

To request a refund, customers must:

• Submit a request by contacting our support team at success@gopkresources.com
• Provide a detailed explanation of the reason for the refund request, along with any relevant documentation.
• Allow up to 5 working business days for us to review the request.

4. Prorated Refunds

In cases where a service has been partially used, we may issue a prorated refund based on the remaining duration of the service. This refund will reflect the unused portion of the service.

5. Refund Method & Processing Time

Approved refunds will be processed via the original payment method within 14 business days.

Clients will receive a confirmation email once the refund has been initiated.

6. Policy Updates

Go PK Resources reserves the right to update this refund policy at any time. Clients will be notified of any changes via our website.

For any refund-related queries, please contact us at support@gopkresources.com.

Disclaimer: This FAQ is provided for informational purposes only and does not form any part of our Terms and Conditions or service agreement. Please refer to our formal contracts and policies for legally binding information.